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Page 1 of BT WiFi problem

PCs & Mobiles Forum

BT WiFi problem

Snaps (Elite) posted this on Wednesday, 7th October 2020, 01:18

Here's a fun one
BT FTTP 
The hub is working (Solid Blue light)
Ethernet is working but WiFi is not.
The WiFi network name does not appear yet it is present as a BT WiFi hotspot.
I didn't know this seems to be on by default and if I ever get back in I'll disable it.

I'll be ringing BT in the morning but if anyone has a suggestion or had this happen I'd be interested in a solution. (I've tried all the turn it off and on again options)


Snaps



My new Flash Fiction blog. All my own work
500ish




I am not young enough to know everything.

RE: BT WiFi problem

Jitendar Canth (Reviewer) posted this on Wednesday, 7th October 2020, 07:26

Factory reset?

===========================
Jitendar Canth

Quote:
"I thought what I`d do was, I`d pretend I was one of those deaf-mutes."


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RE: BT WiFi problem

Robee J Shepherd (undefined) posted this on Wednesday, 7th October 2020, 08:10

Quote:
Jitendar Canth says...
"Factory reset?"

Make sure you have all your login details to your ADSL link before you do this! If you do this!


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RE: BT WiFi problem

Snaps (Elite) posted this on Wednesday, 7th October 2020, 08:15

Done the factory reset via hub management which has us back up and running.
Wi fi was turned off though not by me and I'd never changed tge defaults anyway so any udea why it would turn itself off?

Snaps



My new Flash Fiction blog. All my own work
500ish




I am not young enough to know everything.

RE: BT WiFi problem

Robee J Shepherd (undefined) posted this on Wednesday, 7th October 2020, 08:31

Quote:
Snaps says...
"so any udea why it would turn itself off?"

Is there a physical button on the machine that toggles it?


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RE: BT WiFi problem

Snaps (Elite) posted this on Wednesday, 7th October 2020, 08:34

There's a reset but it needs a paper clip and the hub's wall mounted above eye level so nobodys accidentally touched it.

Snaps



My new Flash Fiction blog. All my own work
500ish




I am not young enough to know everything.

RE: BT WiFi problem

sj (Elite) posted this on Wednesday, 7th October 2020, 08:53

My guess is you have little to no changes made at Router level (SSID password change, Port forwarding, IP allocation, MAC Filtering etc.) so a Factory reset will have lost nothing - BUT if you had logged into the Router using the login details and router's address you would have seen WiFi was off and you would have been able to turn it back on manually.
As to why it went off, it's a 'computer', these things happen....

Ste



We will pay the price but we will not count the cost..

RE: BT WiFi problem

Snaps (Elite) posted this on Wednesday, 7th October 2020, 09:12

That was how I switched it back on.
Too bloody tired last night to get my brain in gear.
Only reason it concerns me is there's two people working from home both dealing with very sensitive info.

Snaps



My new Flash Fiction blog. All my own work
500ish




I am not young enough to know everything.

RE: BT WiFi problem

bandicoot (Elite) posted this on Wednesday, 7th October 2020, 09:46

My older router came with a physical switch to switch wi-fi on or off. I liked that as i could switch wi-fi off through the night, when I did not want it.

Nowadays most routers now use a software switch so you have to login via computer, as mentioned above to set it on or off. So when I want wi-fi off through the night now, I have to unplug the router at the mains socket.

All this due to the lack of a physical switch, grrrh!

RE: BT WiFi problem

Robee J Shepherd (undefined) posted this on Wednesday, 7th October 2020, 10:09

Quote:
bandicoot says...
"So when I want wi-fi off through the night now, I have to unplug the router at the mains socket"

I would ask why, but I feel like I know the answer.


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