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Page 1 of Advise please :- Who should bear cost of repair Renault or Myself??

General Forum

Advise please :- Who should bear cost of repair Renault or Myself??

Harry_Potter (Competent) posted this on Sunday, 17th December 2006, 22:33

The coil light (heart beat symbol) in orange appears and cuts the engine out when stationary and fails to start, and is only doing so if I`m lucky after a number of occasions.

A diagnostic revealed it as a problem with the wiring loom. A Renault Specialist insisted that the security box to the rear of the vehicle (design fault) cuts throught the wire causing the problem above

The injection computer is based at the back of the engine, it has a small black metal cover over it to protect it from tamper. The black box on the computer rubs through the ECU wires.

It is an expensive problem to rectify (around £400).

From reading a number of sites ... the problem seems to be happening with a vast number of Clios. Speaking to a Renault Speciailist he indicates its a design fault as well.

So should customers be having to cough up £400 to rectify a design issue. My car was registered in June 2002 and therefore 1.5 years out of warranty.

Is this an issue anyone has managed to get Renault to rectify at their cost?

Should I have to pay out or is any legislation to back up a claim against Renault Carrying out the work?

Thanks all,

Chris

RE: Advise please :- Who should bear cost of repair Renault or Myself??

marksparks999 (Elite) posted this on Monday, 18th December 2006, 06:12

if the car is out of warranty i suggest you will have to pay up... renault are very difficult to get to admit a problem is theirs...



`i am going to live forever or die trying`

RE: Advise please :- Who should bear cost of repair Renault or Myself??

bowfer (Elite) posted this on Monday, 18th December 2006, 10:20

There is no harm in trying to get a goodwill payment from Renault,especially if you can prove it`s a common fault (print off internet forums etc.).
The most recent example of this is a friend of mine whose Ford Fiesta developed a steering rack problem out of warranty.
A common fault again.
Ford ended up paying half the bill,which is better than nowt.
A few years ago,I also got Rover to pay half the cost of a gearbox out of warranty.

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