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FFS so much for 6 meg broadband. I am now receiving speeds more akin to dial up.
A 36 meg download from BT will take about an hour .
Windows XP SP2 download took ninety minutes, for 70 Meg.

Been like this for a few weeks now and guess what the "Experts" in Mumbai/Bangalore suggested.

Disable/uninstall both my Firewall and Anti-virus software.

Great advice eh folks.

Sorry but a change of provider looks imminent , any recommendations.

Anyone else getting the same scheitte rates from BT ?

Choagy FFCUK The SPL :)

This item was edited on Thursday, 22nd March 2007, 21:50

Definitely something up there mate..
To be honest, I`ve nothing but good things to say about BT Broadband.
Phone picked up in seconds, helpful, knowledgeable and polite staff (in India).
My mum had a problem at the weekend and called them. They tried a few things and said they`d call back at 2:30 in the afternoon while they did the line tests (friends with other ISP`s said they couldn`t do all the tests and what they could could take upto a week).. :/
They called back at 2:30 on the dot and went through a few things. Got her back up and running quickly too. Not the cheapest around but, imho, certainly one of the best..

Ste

Orange asked me the same when I complained about my speed, think it is part of a script they have to work through. After the 3rd time of asking, I just said I`d tried it and it made no difference.

Ste :)

Glad to read that Yur Maw got good service.

I phannied about a wee bit and ended up changing then removing the micro-filters. Got a wee bit of an improvement but I am a bit concerned as I am sure the micro-filters are meant to be used at all times . Something to do with loss of connection/signal?? when the telephone rings.

Anywhoo, I will wait and see what happens when my good ladies sister phones.

Choagy FFCUK The SPL :)

Choagy,

I`ve been with Telewest, which is now Virgin for a good few years now and never had any problems whatsoever, I`d certainly recommend them. :)

Gordy

Quote:
Virgin for a good few years now

Funny ma guid wife wis wan until ah met hur :o :o

Cheers Gordy mate :D

Choagy FFCUK The SPL Yogi Fur Furst Meenister :D

I had 3 months of that with BT while they were trying to fix it. I even emailed the Chief Executive of BT (oecc[at]moc.tb) and his assistant was dealing with my case which never got sorted. I had engineers out who said the line was fine but the connection was probably being throttled by the ISP. I ended up leaving and getting 6 months refunded. I am now with Sky and have never looked back. BT in my opinion were absolutely useless and their call centre - well don`t get me started, how many times was I told to delete my temporary internet files.

It`s hard to recommend anyone though as most ISP`s have people who have problems. You should try and check out the forums on ThinkBroadband.com as there are forums about each ISP.

I`ve had no real problems with Orange except the slow speed, which I left for ages cos I didn`t want to ring them (thought I`d have to pay, but turned out to be free using my Livebox phone). I rang last week sometime, then went away for a few days. When I checked my connection this morning it was running at 3.3mb, which is the best it has ever been. :) I did have to go through the awful call centre script to get the first line test done, but after that found them very helpful.

Quote:
Funny ma guid wife wis wan until ah met hur thats what she told me too... ;)

a vote for Virgin here too....



`i am going to live forever or die trying`

This item was edited on Friday, 23rd March 2007, 13:40

13 Kbps >:( >:( >:(

FFS well done BT >:( >:( >:( 5 meg a phuqen hour

Choagy FFCUK The SPL >:( >:(

This item was edited on Friday, 23rd March 2007, 17:26