Page 1 of Laptop dead???

I`m posting this from another laptop.
My own one is doing the following

1/ Switch power on
2/ Windows XP logo and small progress bar appears
3/ Goes to `DOS` type screen, giving safe modes.
4/ Defaults to `Start windows normally" and counts down
5/ When zero is reached, screen quickly flashes blue, with some white writing I don`t have time to make out
6/ Machine reboots itself and goes through all this again.

I`ve got Toshiba coming to collect it for a warranty repair, I was just looking for opinions.
Am I looking at hard drive replacement and the rigmarole of loading stuff again??

This item was edited on Friday, 22nd August 2008, 12:46

My aunty`s HP had those symptoms and yeah it was a new hard drive job.

You have back-ups, right? A pain in the arse, I agree.




www.soundalikes.com ~*~ glitterkat.stumbleupon.com

Sounds like you`re getting the BSOD (Blue screen of death).
Could be for any number of reasons, to be honest. So its a bit tricky.

If I were you I would anticipate it being returned `freshly installed` (ie without your data etc. on there). If you`re lucky it won`t be done like that, but like I said, I`d just assume it will be.

I`m hoping you have a backup of all the stuff you have on there? Since they will be unlikely to care about your files too much.

"Build a man a fire, and he`ll be warm for a day. Set a man on fire, and he`ll be warm for the rest of his life."
-Terry Pratchett.

When you say back-ups, what do you mean?
I`m already assuming I`ll lose photos and music I`ve got on it.
No big deal, I don`t mind losing them.
I assume my itunes account won`t be affected though??
Just log-in again when I get it back?
Actually, IIRC, Toshiba were offering a no-quibble replacement if it went wrong in the first year, so I`l probably just get a shiny new one.
If I don`t, I`ll remind them.

This item was edited on Friday, 22nd August 2008, 13:12

If they do wipe the drive...then you won`t lose your itunes account itself (since that`s registered on Apple`s servers).

In terms of the replacement, it will depend on what they find is wrong...since it could always be software related...in which case they probably have a clause saying that its not covered under that.
Just worth thinking about anyway.

"Build a man a fire, and he`ll be warm for a day. Set a man on fire, and he`ll be warm for the rest of his life."
-Terry Pratchett.

I had the same problem with my mam Toshiba Laptop. A fresh OS install and it`s fine for the past 6 months.

If you`ve got an XP disc you could try repairing the OS and hopefully that`ll let you recover your photo`s and stuff.

Regards
Bryan

You get a Toshiba recovery disc.
But you don`t get an XP recovery disc, as it comes pre-loaded.
I`m just reverting back to my old PC (HP) and see what happens with this one.
It already lost all its personal settings a few months back, which was a pain.
I think it`s just been a wrong`un from day one. :(

This item was edited on Friday, 22nd August 2008, 13:46

If it came pre-loaded with XP you should have a serial key written on the laptop (underneath). If so you could download an OEM version and that key should work no problem.

HTH
Bryan

It does have that serial key.
Should I be able to download an XP recovery disc?
How would I get that onto my knackered laptop?
Burn it to a CD on the one I`m using?
Then what? ( I also have the Toshiba recovery disc)

When you buy stuff off itunes I thought they said you should back it up otherwise if you lose it you need to buy it again.?.. BUT, I had a few problems recently with some (free) apps on my Touch and needed to remove them and reset the whole iPod. When I went to get the Apps again it knew I`d already had them and just asked if I wanted them again..

Ste