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Gaming and Consoles Forum

Xbox 360 account hacked!

red2004devil (Competent) posted this on Saturday, 1st March 2008, 10:47

About 2 weeks ago my xbox 360 account was hacked >:( and they changed my windows live id so i can not log into my account online. They also brought 5000 ms points on the credit card that i used when i first had the old xbox to go online with. I have rang mircosoft up and they are sort of sorting it out for me.
i have tryed to got the password for the email account it has changed to but with no luck can any1 help with this problem?

RE: Xbox 360 account hacked!

JohnnyTV (Elite) posted this on Saturday, 1st March 2008, 11:57

Is there a forgot password feature where you had a security question or something or a password reset?

UQ Web Design

This item was edited on Saturday, 1st March 2008, 12:00

RE: Xbox 360 account hacked!

red2004devil (Competent) posted this on Saturday, 1st March 2008, 12:16

there is but its the hackers email account and there questions

RE: Xbox 360 account hacked!

JohnnyTV (Elite) posted this on Saturday, 1st March 2008, 13:32

I`d use the contact us form on the site then or phone them if there`s a number. Speak to them directly and explain the problem, they should be able to sort it out for you.

UQ Web Design

RE: Xbox 360 account hacked!

terryadam (Harmless) posted this on Thursday, 10th April 2008, 12:39

same thing happened last night to me they spent £42 o mums credit card changed the email adress, password, secret question and the used the points to change the gamercard to Xx Z1PP3R xX so send him hate mail. did u go on a website to get free points cause i did and thats how they got the info but they microsoft fraud squad are looking into it

RE: Xbox 360 account hacked!

red2004devil (Competent) posted this on Thursday, 10th April 2008, 18:47

I wouldn`t bother with there fraud squad they are c**p. I had to cancel my membership and they will not refund the money back to me. I have had to make another gamertag and start again. So what i should do is phone the card people up and get them to sort it out. Mine are on the case will let you know how it goes.

If you would like to add me gamertag is bluevien08

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