Authors:
Lesley Kuhn
Description:
A complexity approach removes simplistic hopes of an ordered and controllable existence where, if only we had the right ‘keys’ or ‘tools’, we would be able to fashion a successful organisation. Instead, it offers a way to identify underlying patterns of order and indicators for influencing future sustainable practice; it shows how simple recurrent rules result in complex behaviour and that ‘influential interventions’ do not take a neat cause-and-effect path but may generate unexpected outcomes.